News:


Appointments
The Doctors are available for consultation in booked appointments during morning and afternoon surgeries. All consultations are by appointment only and can be arranged by ringing 01386 853809.


Test Results
It is the responsibility of the patient to phone for their test results, please phone 01386 853651 on weekdays.


Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.

NEW DISPENSARY !

We are very excited to announce that we will soon be having a new dispensary at the surgery.

Work will start on 15th June so apologies in advance for any disruption you may experience. Expected to last approx 6 weeks.

The current phlebotomy room will become the new dispensary with purpose built shelving etc...

There will be no disruption to current dispensing, but obviously with builders present there may be a bit of noise and mess !


Summary Care Records - IMPORTANT

Please Click here or on the link on the right hand side of this page for information and links regarding Summary Care Records (Central Database)

For information about Broadway and surrounding villages please go to:

http://villagenews2010.org.uk/

Practice Policies

COMMENTS

If you have any comments or complaints about any aspect of the service you have received please speak to Mrs Christine Milton, our Practice Manager. We will investigate all complaints and respond in writing. We also welcome and enjoy positive feedback.

steth_keyb1ACCESS TO MEDICAL RECORDS

We are governed by the regulations pertaining to the Data Protection Act.  Access to records is restricted  to  NHS  personnel according to clinical  or  administrative  need.  Patients  may  have access to their  records  on  written request, subject to the statutory administrative fee of £10 plus any cost for photocopying.

RIGHTS & RESPONSIBILITIES

All patients are entitled to be treated with courtesy and dignity; they are bound to treat NHS staff in the same way.  Patients should endeavour to avoid wasting the scant resources of the NHS, particularly by keeping appointments and cancelling any that are no longer needed.